This series is for those individuals who provide leadership or formal guidance to a work group without the power to hire, to fire, or conduct performance reviews. (They may be called group leaders, team leaders, coordinators, leaders of work groups, “go to” people, etc.) These employees often do the work while providing leadership to their work group.

This series introduces the important principles of motivation, interpersonal communication, employee training, influencing others to achieve results, meeting organizational objectives, and resolving conflict. Using a combination of discussion, case study, and skill practice, participants are prepared to be more productive within their organization by developing their leadership skills. This series is also effective for individuals that are being groomed for a leadership-type role.